FAQ

Audio Content

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  • What makes you different than other sound libraries or services?
    • Before we get into the sounds, please note that our content is limited edition and never repeated so that your sound library is constantly stocked with a treasure trove of fresh, new ideas. 
    • We send content to you automatically every single month, like clockwork. This ensures you're getting the most out of the service while challenging you to push the boundaries of music. We priced Pyro so that there's zero risk, meanwhile your sound library expands with fresh content. Seriously, it's just $1.79 to supercharge your tracks. 
    • We're honestly tired of hearing the same old drum sounds over and over. Selling you a classic drum machine sample pack does not move the art of beat production forward or encourage new ideas very well.
    • We enjoy some sound libraries/services, but found there was nothing special about getting sounds the entire planet has access to at all times. Nearly all producers latch onto new sounds the same way, so we wanted to build on that experience—it's where the magic happens.
    • Our unique synergy of affordability and surprise sonic exploration is essentially risk free. We want to ignite your creativity. Unfair prices and unoriginal sounds create pause, bottlenecking the creative process.
  • Do Pyro Audio releases contain loops?
    • Pyro Audio releases feature one-shot samples, with an emphasis on percussion (kick drums, snares, hi-hats, transitions, textures, accents, etc). Pyro is designed for elite music production and does not include loops, although some samples may contain enough audio content to be looped.
  • What format are Pyro releases?
    • Pyro releases contain a downloadable .zip file, which contains .WAV files. Samples are 24-bit, 48 kHz.
  • How many sounds are contained in each release?
    • At minimum we provide a few 16-pad banks worth, but there is no set minimum or maximum. We find it absurd to provide too few samples (or too many that have no useable value)—quality, variety and depth are absolute benchmarks for all Pyro releases. 
  • Will Pyro Audio content work with my hardware?
    • Because Pyro Audio releases feature .WAV files, there are very few limits to what gear you can use to create with. Older samplers that do not support 24-bit content will require that the samples be converted to 16-bit. A number of free converter tools are available here so that if your requirements change, you can still use your Pyro collection.
  • Will Pyro Audio content work with my software?
    • Virtually all audio software supports the use of .WAV files, including software samplers, drum modules, and beat making apps.
    • What are Pyro's sound sources?
      • Pyro Audio content is 100% original and not sampled from copyrighted recordings, ever. While we cannot divulge our organic techniques, we use a mind-boggling range of gear to craft our unique textures. Pyro's sound designers capture new and innovative content every day using a mix of conventional (and highly-unconventional) audio recording methods. For example, if sticking your rare, specialized $8,000 microphone out of a window in a rainstorm makes you cringe, it probably got us excited. Leave the dirty work to us.
    • Do I need clearance to use Pyro samples?
      • You never need clearance to use Pyro Audio samples in your creations because all content is 100% original, and we give you permission to use it without limits.
    • Will you ever include signature sounds of well-known producers?
      • In short, no. There are endless ways to get signature sounds that already exist, but that is not what Pyro Audio is about. Pyro is about blazing new trails. For the record, we have nothing but admiration for well-known producers, and celebrate their success. Many of them actually inspired us to take this journey. We actually hope you're next.

    Downloading 

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    • How long do I have to download a release?
      • Each release is available for 30 days, beginning on the first day of the month before disappearing for good. This assures that our samples are always fresh, and continue to push the boundaries of beat-based music production forward.
    • What happens if I do not download a release within the 30-day window?
      • After 30 days, the release is removed from distribution and archived at Pyro, never to be shared again, no exceptions. If you are not able to download that month's release, you'll have to wait until the next release drops to pick up new content. Pyro is for producers who are serious about their craft, and as they say the early bird gets the worm.
    • Can I share/forward the download link?
      • Download links will not work if forwarded, shared, or abused. The link you get is only for you, and will error out if abused. 
    • Can I download content right away?
      • All new sample packs are available starting on the first of every month for 30 days. If you subscribe during the 30-day availability period you can download the release immediately until the end of the month. Example: if you subscribe on the 10th of January, you can download that month's release on the 10th, all the way until the 30th of January.
    • Can you send me a floppy disc/SD card/CD-ROM/Zip disc/DVD/hard drive instead of a download link?
      • Old habits die hard, but no. We still love you, though.

    Payments & Accounts

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      • How can I pay for Pyro?
        • We accept a wide variety of payments: 
          • All major credit cards: Visa, Mastercard, Discover, American Express
      • How often will I be charged?
        • Monthly subscriptions are $1.79 and are billed each month (plus any applicable taxes, calculated at checkout)
        • Annual subscriptions are $14.99 plus applicable taxes (you save 30%) and are billed annually on your anniversary date. We recommend the annual payment because it's the simplest while providing the best value.
      • Are payments secure?
        • Absolutely. Your payment is processed with Stripe, which is one of the most secure and widely supported payment services. Learn more about it here
      • Do I need to create an account? 
        • Yes as it allows you to specify the email address we can send secure download links to. You can also view your billing history. 
      • What do you do with my account information and email address? 
        • Your account information is used solely to manage your subscription. Pyro will never sell or distribute your data to 3rd party companies. We also hate spam and marketing emails, so don't expect any of those either—just account information emails and Pyro content. 
      • Can I give the gift of Pyro Audio to someone else?
        • We're working on electronic gift cards and will add them as soon as we are able to.
      • What is your return & cancellation policy?
        • All sales are final, and we do not offer any returns for digital goods. Instead, we offer a FREE trial. If you are not satisfied you may cancel at any time by emailing us.

      Technical Support

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      • What if I need technical support?
        • Pyro does not provide technical support for your hardware or software (DAWs, sequencers, samplers, etc). Please contact the manufacturer for assistance with your studio gear. 
      • I have a different question not answered here. Who should I contact?
        • You may contact us by emailing contact@pyroaudio.com

       

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